What is the error message you get, if any (more details of the exact text please)?Īlso, please click on the following link and then ‘copy and paste’ the displayed results into a reply here. What exactly is happening when you try to play the game? If you still have problems after going through and checking all the above info, we'd need more info: If you are still being asked to download Java, having installed the latest version then please make sure that it is enabled correctly (point 3 in our guide deals with this).įinally, if you get a series of Java security warning messages, see this article from Pogo News for the solution: Take the time to read through this and follow the detailed steps there to ensure that Java is correctly installed and enabled on your computer: With that in mind, please see our step-by-step guide to Java. If you are still having a problem, Always try using a different browser, a 'clean' browser will often solve a multitude of problems! When visiting the forum, it’s a good idea to check our ‘stickies’ at the top of the first page, to see if we have already posted on the topic – that way, you can read our list of trouble-shooting steps or solutions immediately and not have to wait for one of us to respond to your post.ĭid you clear your flash, java & browser cache after it froze the 1st time?
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